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User rating: 4.30 Rate Theater

1001 Broad Hollow Road, Farmingdale, NY 11735

631-777-1122 | View Map


4.30 / 5

User rating: 4.30

 



  • General Experience User rating: 4.16666666666667
  • Concession User rating: 3.8
  • Cleanliness User rating: 4.6
  • Theatre Presentation User rating: 4.75
  • Customer Service User rating: 4.2

 

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Theater Reviews

Showing 1 to 5 of 5

Everything is the best

May 24, 2023

Everything is so beautiful and marvelous. Please put all Punjabi movies in the Showcase de lux farming-dale theater .

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Very friendly

February 09, 2023

Workers are nice and friendly. Great theatre and love the popcorn.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Not sure what's happening to this theater, bad experience on a Sat night

March 01, 2020

We go to this theater fairly frequently and last night, 2/29 for the 6:50 show of Invisible Man, our experience started out badly. The concession line was all congregated on the side of the lobby where guest services and the men's room are located. There was no way to get through to walk to the theaters and the other side was roped off. Same situation when we were leaving. The lines were a mess and the concession workers were fine, but clearly not being managed for a busy Saturday night. Then we get up to order and they are out of pretzel bites (wait 7 minutes) or a regular pretzel (3 minutes). This tells me that there is no manager ensuring that during a busy stint, that all snacks are replenished. Then we battle our way through what has to be a fire hazard type crowd to the usher who is completely unprepared for the mother with 7 kids who is trying to explain some kind of special circumstance- again, only one usher for a Saturday night. We go to the theater, typically a movie worker walks in and does a loop in the theater to make sure what I imagine now is that no one is on their phone. That didn't happen and not only did we hear someone taking a call a few rows behind us, the woman next to my husband had her phone out the entire time texting and shining it in our direction. Finally, we exit the theater and the first 3 garbage pails are overflowing with trash, again, if there was anyone in charge Friday night they did a terrible job. I saw a few young folks walking into the 'employee only' area and a young man behind guest services, but I saw no one "in charge" that I could speak to on site. We will not be returning to this theater, when we're paying $30+ dollars for tickets and another $20+ for mediocre snacks and a really bad experience.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

Very clean premises in town

May 30, 2018

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 5

The Best PopCorn delicious!

November 04, 2017

From the front door until inside clean and politeness. GREAT seating area. Roomy reclining seats. Huge parking lot, well lit. The best of all I was just passing by and asked if I could get a bite to eat without buying a ticket and yes the was open just to get a bite to eat. The Best

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4
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