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User rating: 2.13 Read Reviews | Rate Theater

4444 Westheimer Road, Houston, TX 77027

832-709-2146 | View Map


2.13 / 5

User rating: 2.13

 



  • General Experience User rating: 2.33333333333333
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2.33333333333333
  • Customer Service User rating: 2

 

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Theater Reviews

Showing 1 to 3 of 3

Leeann and Michael Aguirre are terrible!

September 03, 2021

Ipic completely ruined my birthday celebration. A low level staff member of Ipic by the name of Leanne called me in the middle of the movie and proceeded to cuss me out and also hang up on me regarding her misunderstand about an event. I spoke to her manager Michael Aguirre who also displayed a complete lack of professionalism and understanding of the situation. I explained to him that I’ve been going to Ipic for years and I take many employees and guests on a monthly basis for group retreats and he suggested I find a different theater. Usually when I read reviews like this I assume there’s another side of the story and someone is simply exaggerating that this is not the case in this situation.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

they scam online buyers

April 09, 2019

i purchased 2 tickets online for $58. (yes. it really is that much). when i showed up to the theatre, they didn’t have my seats. a manager rescheduled them for a different day. we show up again and they still don’t have my seats. i called 5 times and left 3 voicemails and wrote an email to their GM “Robert Flowers”. i never heard one response back. i called corporate and left 2 voicemails. no one would call me back. after days of trying to get ahold of someone, i finally talked to the CFO who said he would refund me my money. he even took my credit card information down. i never saw my money. i’ve tried to call back and no one will answer the phone. apparently, according to the cashier that works there and a bartender, they are instructed not to answer the phone. they are out here scamming people

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Best seats and cuddly experience (blankets & pillows) in town:)

July 30, 2016

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4
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