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User rating: 2.33 Rate Theater

11701 Nall Avenue, Leawood, KS 66211

(877) 262-4450 | View Map


2.33 / 5

User rating: 2.33

 



  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1.66666666666667

 

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Theater Reviews

Showing 1 to 3 of 3

Oh how the mighty have fallen

April 27, 2024

I walked in to buy tickets ahead of time. Not an employee in sight. Instead, several of those obnoxious, ubiquitous kiosks, It took me over 5 minutes to navigate all the silly menus and get to check out. Then I found the machine couldn't read the credit card I use every day. Now I use similar kiosks at airports so I am not a newbie. These were just not well programmed. Had the ticket booth been instead manned, I could have been in and out in a couple minutes or less. The employees at the concession stand were helpful. HOWEVER, i was flabbergasted by the prices there. I paid for my popcorn there then was directed across the way to a different counter to pick up my popcorn. I could see dozens of buckets filled with poplcorn lined up behind glass. I asked the young lady there how long ago the popcorn had been popped. I explained that I of course like hot popcorn. She was amazed that I would have asked such a question and had no idea how long those buckets had been sitting there. No manager in sight to ask. I usually go to all my movies in the Northland and prefer B&B theaters so I was amazed that a KC icon like AMC was a step or two down from what ai remembered,

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Foul smell

September 06, 2023

When you enter the theater, smells like sewer, old mop water and urine. The women's bathroom was very unclean and smells like old urine. Have to remind the ticket Checker when you have a 3D movie to give you the 3D glasses.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

January 13, 2023

Wanted to order tickets for a show for tmrw. Can't talk to anyone or get any help in doing so. This is not good efficient customer service.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1
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