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User rating: 3.00 Rate Theater

1200 Vaughan Lane, Pell City, AL 35125

(205) 346-6843 | View Map


3.00 / 5

User rating: 3.00

 



  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 2 of 2

"Luxe" as in Luxury, is right on the money!

June 19, 2019

Aside from the extremely comfortable reclining seats (with a tray table), the staff at this theater will practically bend over backward to ensure that you are happy and satisfied with absolutely everything. The concessions line can be a bit long as it is a busy theater (all the times we have gone anyway) and, as far as I've been able to determine, there are only two lines. Have to love the self-serve concessions though. HUGE popcorn dispenser that always looks like it was cleaned that morning or at most the day before and similarly clean drink dispensers. I've yet to see them run out of cups, napkins, popcorn bags or anything else. Yes, obviously, the supply runs out but they are very prompt bringing replacements. One thing I want to comment on is that the temperature in the cinemas is comfortable!! I don't have to use my jacket as a blanket as I do in some other local theaters. They have a good selection of video games, but I can't really comment on anything other than that on the "play place" side as we do not have small children and none of us bowl.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

WORST THEATER IVE BEEN TO

August 30, 2023

Horrible GM!!! The “man” is overly aggressive and unintelligent. Very rude and unprofessional when it comes to his job which just seems to be him just standing around.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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