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User rating: 3.38 Rate Theater

409 Aviation Blvd, Santa Rosa, CA 95403

707-525-8909 | View Map


3.38 / 5

User rating: 3.38

 



  • General Experience User rating: 3.25
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3.66666666666667
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 3 of 3

Super Clean

November 13, 2023

super clean

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Lounge seats are awesome!

September 29, 2017

I love the new lounge seats, which recline, and the swivel trays for holding drinks and food. They have remodeled most of the theatres. I don't like having to choose your seat row and number at the box office, as tickets are purchased. It takes so much time, and friends meeting me inside have to text their seat/row# to me, so I can pick something nearby. I understand that they will soon be serving food and drinks directly to the seats. The concession line needs to be defined with stanchions. Is it one line? Multiple lines?Concession kids are slow, and keep walking back and forth to do a simple order. My last popcorn was stale. Condiments and napkins are only on one side of the lobby, so you have to walk all the way to theatres 1-2 area, get what you need, and then go all the way across the lobby to attend shows in 11-12, etc.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

Worst Popcorn in Town

June 20, 2023

We stopped in to purchase 10 large popcorns to be a part of our son's Wedding. This required the Manager to get involved and also the Regional Manager too. They told us they would only sell us a large garbage bag of popcorn for $250.00 (cost to them about $20+/-) and we would have to come back at a time convenient for them. So we went to Target and purchased our 13 large popcorns for $40.27 which they made for us fresh, immediately. Plus Target gave us a large bag of popcorn for FREE. We saved almost $210 by having to deal with a rude Manager at Airport Stadium 12 but had a fantastic and very pleasant experience with the personnel at Target. They were very, very friendly and accommodating at Target, very much unlike Airport Stadium 12.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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