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AMC Mobile 16 reviews

User rating: 2.37 Rate Theater

785 Schillinger Road South, Mobile, AL 36695

251-639-1748 | View Map


2.37 / 5

User rating: 2.37

 



  • General Experience User rating: 2.25
  • Concession User rating: 2.33333333333333
  • Cleanliness User rating: 2.33333333333333
  • Theatre Presentation User rating: 2.25
  • Customer Service User rating: 2.66666666666667

 

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Theater Reviews

Showing 1 to 4 of 4

Employees are friendly and well Informed.

June 11, 2019

Love the ICEE machine. Wish you had a frozen margarita machine.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

The worst movie theater experience in my life

August 05, 2023

The person that answered the phone for directions said they were located on Schillingzer and Cottage Hill Dr which caused me to miss the first part of my movie. The policy to get your ticket in the same line with people getting refreshments makes it really hard to get to your assigned seats. The cashier didn’t tell me that the receipt for tickets and refreshments was my ticket to get to Movie. All the workers behind the counter were very rude. When I told the woman that took my order that I didn’t have my receipt she said too bad. She knew she took my order. She would not help me. She said too bad. I could not get to see the movie I paid for. I would not recommend this Theater to anyone. The service is as bad as it can get.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Air Conditioning was not working!

August 12, 2023

One of the reasons people go to movies in the summertime is to cool off and relax. We noticed the warm theater when we first sat down, and kept expecting the AC to kick in. It never did. Thanks to the 30 minutes of previews, we were uncomfortably hot for almost three hours! I reported this to the employee as we were leaving, and her reply was "Someone should have told you that Theater Number 7 has a broken air conditioner." Guess what? She was the person who sold us the tickets and directed us to Theater Number 7!! We will drive to the next town to see a movie in the future.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Sound System

June 23, 2022

Went to the AMC Movie Theater on Schillinger Road, Mobile, AL to see Top Gun at 3:45. Was showing in #7 Theater. The sound was so low I had trouble hearing what was being said half the time. I’ve never had this problem before and my hearing is very good! Was very disappointed to say the least!

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 0
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