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User rating: 2.83 Rate Theater

85 West Portal Ave., San Francisco, CA 94127

415-661-2539 | View Map


2.83 / 5

User rating: 2.83

 



  • General Experience User rating: 2.5
  • Concession User rating: 5
  • Cleanliness User rating: 2.66666666666667
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

 

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Theater Reviews

Showing 1 to 3 of 3

My husband is sick because of the incredible freezing temps in this theater

February 05, 2020

My husband went with me to this theater last weekend and has been sick ever since. He got a terrible cold because of the freezing temperature in this theater. And they have no heat. I hope the theater notifies us when and if the heat is fixed, since we will avoid it like the plague until then.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

This theater is becoming intolerable

February 01, 2020

Went to Porgy and Bess today (2/1/20) and the theater couldn't have been more than 50 degrees. It was horribly cold and they have no heat. Many people got refunds and left because it was unbearable. Another thing: they have a terrible policy forbidding people to bring backpacks or even big bags and purses. They called the police on some people who went in anyway and that included an 87 year old man who was with them. The police escorted them out and they were totally humiliated. What a way to treat customers and this is supposed to be a welcoming neighborhood theater. Additionally they are understaffed and I advice you to buy tickets in advance, because if you opt to wait in line even 15 or 20 minutes before the movie, it will take so long that you'll probably miss the beginning of the movie. I've heard they are rat infested as well. What a terrible theater. I hope they get enough complaints to do something about all this.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Please bring back a variety of films

July 03, 2017

We used to be regulars at this neighborhood gem to see new releases and independent films, but for the past several months there have been only action movies. We hope you bring back more diverse programming!

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4
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