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User rating: 3.20 Rate Theater

1135 Bankhead Highway, Carrollton, GA 30116

770-830-9830 | View Map


3.20 / 5

User rating: 3.20

 



  • General Experience User rating: 3.5
  • Concession User rating: 3.5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 3 of 3

The customer services was great

February 09, 2019

My friend and I went to see a Dogs way home on Monday and Hunter helped us alot when we were having trouble going do the stairs. And the concessions was very nice as well.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 5

Long lines to buy tickets

November 10, 2019

The management , in order to save money at the time and expense of the customers. The ticket booth is closed and one has to stand in line at the concession stand in order to get a ticket. I have stood for over 45 minutes just to get a ticket and then found that the movie I wanted to see had already started and I had missed parts of it. If you don't want to buy their outrageous popcorn and drink prices, you still have to stand in the same lines with others who do want to order and wait and wait to get their food and tickets. For those of us who are handicapped , I ask "what good does it do to have handicap parking if you have to stand in line for 20 minutes + just to buy a ticket????? Poor management. And the understanding the "terms and use" is never spelled out what they are!

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Movie times on Fandango are not right!

July 21, 2017

I love going to this theater. It has always been my theater of choice when seeing a new movie. However, recently I check Fandango for their movie times, pick a movie time, plan an evening around that with my wife or friends only have to that movie time be different when we get to the theater. This has happened twice when we went to Spider-man Homecoming a couple of weeks ago and again today when we tried to go to Wonder Woman. I looked on the Fandango app at 4 pm, chose to see an 8:10pm showing, drove around town, went to dinner at 6, and as we were getting ready to leave around 7, I check the app again to verify the time and the it had been moved up to 7:10pm! A full hour earlier! I'm not sure if this is an issue with app for Regal not updating the times properly, but this issue needs to be fixed.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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