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User rating: 2.66 Rate Theater

175 South Equity Dr., Smithfield, NC 27577

919-394-2198 | View Map


2.66 / 5

User rating: 2.66

 



  • General Experience User rating: 2.71428571428571
  • Concession User rating: 2.66666666666667
  • Cleanliness User rating: 2.6
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2.33333333333333

 

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Theater Reviews

Showing 1 to 5 of 5

Best Popcorn in town!

July 23, 2017

Locally owned and Yes they have the best popcorn ..... alot of updates have been done at this theater and it looks great....they even have lot of Homemade FLavor popcorn.....

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Tickets

August 04, 2019

Even though Smithfield cinema adverises as a Regal theatre, they will not accept Regal gift cards!!!

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Dreadful Experience

May 27, 2022

Anticipated seeing Downton Abbey, unfortunately chose this establishment. Sound from adjacent theater so loud our [uncomfortable/torn] seats and partition wall shook; letting one know acoustic quality was nonexistent. It actually became quite uncomfortable affecting my husband's hearing. Sought manager to express our displeasure with regard to forementioned; he was pointed out by ticket taker as being at counter wearing blue shirt. Approached counter where he was actively engaged conversating with (2) other employees. Finally, I excused my interruption, asked if he was manager. He came over to counter, I expressed my grievance and dissatisfaction [calmly and respectfully] only to hear, I am sorry but". "But"? Customers pay admission, purchase concessions (cold popcorn) this truly is not an acceptable response. For an enjoyable theater experience patronize another cinema.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Nasties move theater I ever been to!!!!!

December 02, 2019

The popcorn was nasty the drinks was nasty the theater stink and was nasty seats where torn up with holes in then smelled like smoke in there my copd flared up in there so much vape or cigarette smoke it was cloudy in there and that old ass white man that is the General manager he look like the walking dead he just look at you and act all non-cholont when I try to tell him all the things that I didnt like when I told him i would never come back to that nasty place and I'm gone tell alot of people not to go there me and my husband paid $38.00 in that nasty hole wasted money!!!!!!!!! Would not give me the name of anyone over him

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

0 stars

July 16, 2023

The girl at concessions wouldn't get off the phone to help us. So we just left.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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