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User rating: 4.03 Rate Theater

149 Hyde Street, Moorefield, WV 26836

304-538-8100 | View Map


4.03 / 5

User rating: 4.03

 



  • General Experience User rating: 3.5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4.66666666666667
  • Customer Service User rating: 4

 

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Theater Reviews

Showing 1 to 3 of 3

Great popcorn, soda, icees and movies!

December 07, 2022

The theater was very clean (so much that it looked nearly new) and the concessions were fresh. I was surprised by how great our experience was. It is a much nicer theater than I expected.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great facility and service!

October 01, 2021

The theatre looks new and is set up so there’s plenty of room in the lobby area. Concessions are fresh, served quickly, and are not outrageously priced. The theaters offer great sound and picture quality. They are in need of more employees (darn COVID), but the staff seem committed to providing all customers a great experience. We have gone there nearly every weekend since we moved here in the Spring and have never been disappointed.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Fort Ashby

August 30, 2019

Checked my purse and said I couldn't have my apple or water. I said explain to me why I am not permitted to have my bottle of water? They said, "Because it can be contaminated." I'm like really? I'm drinking contaminated water? I stood there and drank my water before entering and they said I could not take my empty water bottle in theater with me. I'm like it's empty! They stated they would throw it away for me. I said you will not, I recycle! I had to leave my empty bottle with them till the movie was over. My friend ask for a tray to carry her food on. When they pulled out the tray, a bug glue box was attached to the tray! I stated that's CONTAMINATED! I think my friend was going to die lol. All they had to say was they wanted my business (to buy food/water from them... want good ratings? Change your customer service. Movie was excellent! Theater was clean...

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2
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