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User rating: 3.07 Rate Theater

2428 West Antelope Drive, Syracuse, UT 84075

(801) 773-2254 | View Map


3.07 / 5

User rating: 3.07

Based on 13 votes and 9 reviews



  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3.16666666666667
  • Theatre Presentation User rating: 3.25
  • Customer Service User rating: 2.91666666666667

 

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Theater Reviews

Showing 1 to 9 of 9

Dirtiest theater

June 05, 2021

I totally understand there is going to be popcorn on the floors etc. but this was down tight discussing. Popcorn in between the seat, behind the seats, under the seats. When I reclining my seat you could hear stuff crunching like cups. I won’t be going back.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Best Little Secret!

March 04, 2021

This is a theater that has little notoriety, but is absolutely on par with the Megaplexes offering same movies in luxury seating with lower prices on concessions.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Like it but used to love it

September 21, 2019

I really loved this theater when it first opened because it had such a great hometown feel to it and great customer service. Now customers must fill their own drinks and the concession bundle pricing is gone. It used to be you could get a popcorn, drink, and a treat for a packaged price. Bundles had various concession options to choose from. I still like this theater, but I'm not in love with it like I used to be. The popcorn used to be the best around town, but they've changed the butter topping and oil they cook it in. Also, the theater lights on the sides are never dimmed enough while the movie is playing. I know they do this for safety, but other theaters have this figured out.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Great small town theater feel!!

July 06, 2019

The luxury recliners are amazing to sit in! The picture and sound quality is great in their theaters! Love coming here!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Avoid this theater if you can.

May 12, 2018

Never had a worse customer service experience. A bunch of kids working here that don't give a crap about cusomers. They would rather play and flirt with each other behind the counter. But the seats are comfy and it is very clean.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Great theater...

December 20, 2017

This is a great theater with comfortable seating...My family loves going to this theater...I wish it was bigger and offered more movies, but overall it has been great.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great new seats

June 04, 2017

Have been coming to this theater since they opened - always a great experience, great popcorn, great people. Updated theater makes it all that much better. New seats are comfortable and well laid out.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Manager no customer service at all, shes horrible. Had seats saved for family . She wouldnt sell them tickets horrible customer service. Wont go there any more..

March 27, 2017

Horrible customer service.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Manager no customer service at all, shes horrible. Had seats saved for family . She wouldnt sell them tickets horrible customer service. Wont go there any more..

March 27, 2017

Horrible customer service.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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