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Village Cinema reviews

User rating: 3.59 Rate Theater

3711 E Longwing Lane, The Village at Meridian, Meridian, ID 83646

208-995-2942 | View Map


3.59 / 5

User rating: 3.59

 



  • General Experience User rating: 3.2
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3.75

 

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Theater Reviews

Showing 1 to 4 of 4

"Technical Difficulties" but forever

September 21, 2019

This theater has CONSTANT issues with both "go get your refunds at the front counter, we cant show this film after all" extreme and just plain annoying film and audio skipping. Fix your equipment and stop wasting our time!

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

nice man named jacob

December 26, 2018

My buddy lost his ticket and one of the nicest guys ever showed that we had the seat rented and gave him a ticket his name was Jacob

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Seats so close to screen you can touch it!

November 03, 2018

First 3 rows of seats so close to screen you can’t tell what you are looking at. Opening weekend of big movie and only couple of afternoon showings. Not worth the drive. Will not be coming back. In new seats, but they do not recline or have footrest as advertised in lobby.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Best customer service

February 09, 2018

We bought tickets in advance to watch the movie 50 shades freed. My fiance and I always sit in the balcony VIP 21 & up section. When we arrived to the theatre we were told that we would be sitting downstairs but all of the same amenties would be available to us. When we got downstairs we were notified that the VIP treatment was limited. We knew what we wanted when we bought the tickets and since we now couldn’t receive that same service we wanted to switch the movie that we would be watching. The manager Tracy personally walked us up front & got us in front of the line to see if we could be accommodated. We quickly realized that our 2nd choice movie was sold out and Tracy saw the disappointment on our faces. She made a special exception to give us what we expected and apologized to us on more than one occasion. She didn’t make us feel like we were a burden and went out of her way to make us happy customers. We will always continue to come to this theatre for the amazing service and awesome movie choices.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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